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Suncast SRR2100 24-Inch Snow Shovel Roof Rake with 20-Foot 3-3/8- Inch Reach

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Suncast SRR2100 24-Inch Snow Shovel Roof Rake with 20-Foot 3-3/8- Inch Reach

(39 customer reviews)

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Availability: Usually ships in 3-4 business days

21' Gray, Roof Rake, 4 Piece Snap Connector Sections With Bottom Section Resin Coated For Better Grip, 1" Diameter Aluminum Handle, 24" x 7" Curved No Stick Graphite Blade.

List Price:	$49.99
Our Price:	$47.99
You Save:	$2.00 ( 4%)

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Product Details

Package Length:	62.8 inches
Package Width:	8.8 inches
Package Height:	4.8 inches
Package Weight:	7.8 pounds
Average Customer Rating:	based on 39 reviews

Features

No-stick graphite blade
Aluminum handle
Blade 24-by-7-inch
Length 21-foot
4 piece snap connector sections

Customer Reviews

Average Customer Review: 4.0

Write an online review and share your thoughts with other customers.

Northern Ohio Mar 18, 2010
Purchased for roof snow removal.
Prompt shipping, arrived as described, easy to assemble.
Handle does flex when adding the 2nd and 3rd extensions, but is manageable.
Did a great job on NEW snow.
Not so great on older frozen over snow, probably due to being lightweight.
However, if you react right away this shovel should do the job for the average house and homeowner.
Also note, I have only used this a few times from January through February 2010.

Worked Ok, until it broke. Mar 03, 2010
Bought this roof rake after we received record snows in Flagstaff.

Pros:
* Easy to assemble
* Lightweight
* Long enough to reach pretty far back on single story home.

Cons:
* Building this was obviously a tradeoff between sturdiness and lightness. However I think they went too far to make this light. If the extensions are put on it bends and whips around. I'd prefer it if the tube was stiffer, even if that added some weight.
* Strength. After using this for less than an hour one of the cross braces snapped in half. I don't think I was abusing it in any way, I just think they are too thin, or mine had a defect. I'm going to have to jury rig another brace somehow before I can use this gain. Given what these cost, I expected it to be much sturdier.

Overall it did a good job before it broke.

So-so tool, rude customer service Feb 18, 2010
I bought one of these, retail, at a local hardware store. The box came without instructions inside. When I attempted to use it the shovel assembly cracked and broke. Turns out the unit was supposed to come with some braces and bolts for them. No braces, no bolts and no instructions that would have explained this. The pictures on the outside box do not clearly show the braces.

When I e-mailed the company for support they offered to send the braces and bolts at no charge. At the same time the response stated:

"I am sorry that the two braces were not in the carton when you purchased the roof rake, however, why would you use an item that is missing parts and not realize that you might do damage to the rest of the unit?"

Gee, had the unit INCLUDED DIRECTIONS or ALL OF ITS PARTS then maybe I'd have had a chance to use it correctly. Just who's running their support department that thinks it's OK to insult a customer like that? Yeesh.

Fortunately the local hardware store is good about their return policies. I returned it. I would have swapped it out but not after getting that kind of response from the factory. No way I'd want to buy another one from a company that lets their support people respond in that manner.

So I'm buying an all-metal Garelick one instead. I've got a number of other Garelick products on our boat and they make reliable products.

I strongly encourage everyone else to AVOID Suncast products.

You don't need the Gym after using this tool! Feb 17, 2010
First, let me say the tool works wonderfully. Too good in fact. It bites deep into the snow (even when it has crusted over) and if you're not careful, you could find yourself buried in an avalanche. It is a workout, especially if your house is ranch style and you do everything from the ground. If you don't have upper body strength prior to using this tool, you will after. Note, you should not scrape all the way down to the shingles as this will shorten the shingle's life span. This would happen no matter what tool you used (and I have seen people using metal shovels while standing on the roof. Goodbye roof.) You also need to be aware of what's behind you when all of the handle extensions are in. No sense denting the car when the snow gives way and the shovel comes loose. The tool is pretty indestructible but you can break it if you snag it on a chimney or a gutter and then out of frustration, go postal on it. Lastly, keep the wing nuts hand tight. The tool loses integrity when the parts are loose. Now, my complaint: putting this thing together was not easy. The support struts did not mate flat to the main pole and fitting them took several attempts. READ ALL THE DIRECTIONS FIRST otherwise you'll do what I did and install the button hole upside down. Yes, it does make a difference between the "long side" and the "short side". Wing nut the supports to the main pole first but not competely torqued down. Attach them to the shovel blade, then tighten everything.

Well-Deserved Praise Feb 10, 2010
Ice dam issues over the years finally resulted in needing costly roof repairs after last winter. So, as they say "an ounce of prevention is worth a pound of cure" (or "better late than never" in my case), I purchased this snow rake after carefully studying my options.

I must say that I'm very pleased so far. Does a great job with hefty depths of snow and once hoisted, is pretty easy to use. You have gravity on your side, so it's actually a lot easier than shoveling. Just hoist it up, pull it along and watch out below, as it can cause quite an avalanche. You can also tilt it on its side afterwards and it does a pretty good job of clearing the residual snow out of the gutters.

Yes, it bows when you use all the extension lengths, but it's still lightweight enough to handle relatively easily. Seems well constructed and durable.

Certainly worthy of well-deserved praise.